Factores psicosociales intralaborales, extralaborales y de estrés en los trabajadores de la agencia nacional de seguridad privada Anse Ltda de la Ciudad De Duitama

Abstract

Based on resolution 2402 (2019), this research study aims to identify and define the stress factors arisen at the workplace and outside of it that 65 workers of the ANSE LTDA company in the city of Dui tama may present. This study entails a mixed research methodology since both qualitative and quantitative variables are considered. Individuals' health and well-being are determined by psychological factors that, if not identified and treated in time, may generate

issues for the entire population. In a social context where globalization and new technologies implementation are frequent, enterprises should ensure their sustainability and remain at the forefront. Likewise, these conditions may raise great effects on the psychological work environment. Long working hours, difficulties with transport, uncomfortable working conditions increase the risk of emotional disturbances, and behavioral changes. In this regard, companies must provide safety and health at work. Moreover, organizations should recognize working risks and establish possible solutions based on the recommendations provided by promotion and prevention campaigns. The implementation of this research study in the city of Dui tama shows that workers have a low level of stress and that the working conditions do not generate a critical environment for illness. It was determined that the work environment provides employees the opportunity to express their complaints and allows them to fulfill their duties. In the private security sector, all factors that can affect and alter employee’s behavior must be considered and, subsequently, emotional stability must be guaranteed for the fulfillment of duties and productivity.