Diseño de un programa de bienestar laboral que mejore las condiciones del personal del Hotel Dorado Plaza en la ciudad de Cartagena

Abstract

The purpose of this research is to design an occupational wellness program to improve the quality of life and conditions of the workers of the Hotel Dorado Plaza located in the city of Cartagena. Throughout the work the main theories that answer and support this research project were addressed. The present investigation is of a projective nature, which consists of the elaboration of a proposal, a plan or procedure, as a solution to a problem or need of a practical nature, whether of an institution, in a particular area of knowledge. Semi-structured interviews and questionnaires were carried out, in which these techniques and instruments were widely used to collect information from the company's employees. Many shortcomings were found within the company, which merited the design of a workplace wellness program. As a conclusion can be drawn, the quality of life should be the focus of attention within the organizations, in our case the Hotel Dorado Plaza has the obligation to provide special attention to its employees to improve the quality of life of each of them, Through the implementation of plans or programs capable of constantly monitoring the physical, emotional, psychological and economic state of the collaborators who are directly and indirectly part of the company.