Función de la Auditoría de Sistemas Remota al Sistema de Gestión Documental en una Entidad Pública.

Abstract

The objective of this work is to propose a methodological approach for the execution of remote audits based on the ISO 19011: 2018 standard to the Document Management System of the National Mining Agency – ANM, using a descriptive qualitative approach. Initially, the processes involved in the ANM Document Management System were investigated, based on archival regulations and the ISO 30300 series of standards. Subsequently, a methodological approach of general application was identified using the PHVA cycle, taking as a reference the ISO 19011: 2018 standard and in particular, Annex A1 – Additional guidelines for auditors to plan and perform remote audits. As a result, it is demonstrated that the methodology to remotely audit a Document Management System must be subject to the planning, execution and presentation of results phases.