Propuesta de mejora para el sistema productivo de la empresa rústicos mi viejo baúl a partir de la metodología six sigma

Abstract

Quality in the international context in the present 21st century has created important changes in the competitive business environment that have led companies to integrate production systems based on quality and customer satisfaction, comprehensive development and business growth, as a factor generating profits and competitive advantages when seeing the results obtained by some companies such as Toyota, Motorola, Samsung.sa, allied signal and General Electric among others that have implemented a quality management system within their organizations and have generated a notable increase in their development and Business Growth.

The main objective of this research project is to demonstrate the feasibility of implementing the Lean Six Sigma quality philosophy in a manufacturing company that produces rustic furniture called “RUSTICOS MI VIEJO BAUL”, exposing the positive results found in the quality analysis of the company establishing the corrective improvements and pertinent preventive controls to demonstrate an increase in the quality of the processes and the final product directly, properly using the quality tools necessary to define, measure, analyze, improve and control all the variables that affect the quality of the processes of the plant and directly the quality of the final product and customer satisfaction, eliminating and / or mitigating to the maximum those faults and defects found in the processes or products manufactured by the company that generate cost overruns due to reprocessing, material losses and loss of time that affect the profits of the company and the integral development of the organization.